For med spa owners already paying for ads
Your ads bring the calls. Your book doesn’t.
You don’t need more leads. You need the ones you paid for on your book.
Hear the call
This is what she hears instead of voicemail.
A first-time caller wants Botox and doesn’t want to look frozen.
Press play
Scripted demo call. Demo spa, demo caller.
- Front desk
Hi, this is Aria at the studio. What can I help you with?
- Caller
Hi, yeah. I was trying to get in for Botox. I meant to call earlier, but my day got away from me.
- Front desk
Yeah, absolutely. Have you been in to see us before, or would this be your first visit?
- Caller
First visit. I mostly want my forehead looked at, maybe around my eyes too. I just do not want to look frozen.
- Front desk
Got you. Natural is what most people ask for. The nurse will look at your movement first and talk through what actually makes sense.
- Caller
Okay, perfect. Do you have anything Friday afternoon? Around two would be ideal if that exists.
- Front desk
Let me put that request in for Friday around two. The team will text you shortly to confirm the exact slot.
What happened on the call
- Answered in the spa's name.
- Asked if it was her first visit.
- Eased her worry about looking frozen.
- Put her Friday 2:00 request in for the team to confirm.
We run the front desk for
Where the consults you paid for go.
After you close.
She's been looking at lip filler all week. She calls at 8:40 on a Tuesday and gets voicemail. The next spa is one tap away.
While you're with a patient.
You're mid-treatment. Your front desk is checking someone out. The phone rings out, and she doesn't leave a message.
When the form waits until tomorrow.
She fills out your form on Sunday night. The callback comes Monday afternoon, from a number she doesn't know. She already booked somewhere else.
54%
of callers to healthcare organizations reach a person. The rest don't.
43%
of healthcare organizations don't ask the caller to book.
21x
more likely to qualify when a new lead is reached in 5 minutes instead of 30.
That’s not your ads. It’s the hours after the lead.
What changes on your book.
Every call answered in your spa's name.
Day or night. Your team picks up first. It takes the calls they can't get to.
The consult goes on your book.
It learns what she wants and books the consult by your rules: which treatments, which hours, how long each slot runs.
Every missed call texted back.
If she hangs up before anyone answers, she gets a text back from your spa right away.
Every new lead answered in minutes.
Form fills and ad leads hear back in minutes, not the next afternoon.
Same number. Same calendar. Same team.
What your missed calls are worth.
Put in your missed calls and your average first treatment. See what four weeks of them add up to.
Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.
The math: weekly missed calls × 4 weeks × average first treatment × booking rate × capture rate. It is revenue, before costs.
Your missed calls
32 missed calls over four weeks.
Calls caught
About 27 calls caught over four weeks at your capture rate. Your booking rate turns them into treatments.
On the strategy call, we count your missed calls from your own records.
Your numbers → your rates → your result
How it goes live.
We learn your spa.
Your treatments, your hours, the questions you want answered, and which calls should come to you.
We set it up on what you run.
Your number stays. Your calendar and booking software stay.
You hear it first.
You hear it handle your calls before it goes live. Then it goes live on your go.
After you sign
What you get after you sign.
Owners who buy phone tools say the help stops once they pay. Here is what you get from us instead.
We do not go quiet.
Once you are live, you get a report every month: calls answered, appointments booked, missed callers texted back and what we changed.
What we sell is what you get.
Before you sign, you see what it answers, what it books and which calls come to you. That is what goes live.
Tested on your calls first.
We run your common calls through it: the after-hours call, the price question, the caller outside your area, the caller who wants a person. You hear it handle your calls before it goes live.
Every call and text on record.
Every call it takes is logged, booked or not, and every text it sends is saved. You can see what happened to each one.
Frequently asked questions
Questions owners ask before the call
How many consults called last month while you were with a patient?
Every one of them answered in your spa’s name and booked, from the first ring.