E-commerce / DTC
Margin disappeared anyway.
AI systems for DTC brands and e-commerce operators. Support that doesn't drown the team during a launch, post-purchase flows that drive LTV, attribution you can actually act on, and live margin visibility on every SKU. Built for first-launch indie brands through nine-figure DTC portfolios. Shopify, headless, and direct-to-warehouse stacks alike.
Common verticals
Where DTC and e-commerce operators lose time and money.
01
Support volume spikes during launches and the team falls behind for two weeks.
02
Post-purchase flows are a single email blast instead of a real retention engine.
03
Attribution comes from the ad platform. And the ad platform always says it deserves credit.
04
Margin per SKU is unknown until the bookkeeper closes the month.
05
Returns and refunds eat support hours and nobody knows the unit-level cost.
What we set up, in the order it pays.
The front desk usually goes first because the phone is where the money leaks. The rest comes after, in the order that pays you back fastest.
Why this, for you
Tier-1 support automation that answers from your real product docs, return policy, and order-status data. With hard escalation rules to humans.
See the full systemSecond brain
LiveEvery tool your team already lives in, wired into one brain that answers in their words and cites the source.
Guardrail/Every answer cites where it came from. Anything uncertain routes to a human, never guessed.
What changes once the system runs.
01
Support response under 5 minutes 24/7. Even during launch spikes.
02
Post-purchase retention running as a system, not a quarterly campaign.
03
Margin per SKU and blended ROAS visible the same day.
04
Returns and refunds operationally instrumented. Cost per unit known, not guessed.
Frequently asked questions
Common questions from DTC and e-commerce operators.
Hear it take a call before it goes live.
Fifteen minutes. You tell us how calls come in today. We tell you the one thing worth fixing first.