How does the Open Dental integration get set up?

It's a short, guided setup: the three steps above, walked through with our team during your engagement, so you don't have to figure out the API docs yourself.

What if I use Open Dental features that aren't listed here?

Tell us. We add new field mappings and triggers for real customer requests, scoped in your engagement. The list above is what we've built so far, not a ceiling.

What industries use the Open Dental integration?

Primarily dental, but any business running Open Dental can connect to FlowChainLabs.

Integration · dental

Open Dental + the FlowChainLabs AI Front Desk

Open Dental is the leading open-source dental practice management system, popular with independent dentists who want full control of their data. FCL integrates via Open Dental's Service Callbacks API.

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Connected in three steps.

01
Enable Service Callbacks in your Open Dental installation
02
Provide FCL with your database connection info via our secure onboarding flow
03
Map categories and go live

Data flow

What moves between Open Dental and the front desk.

Syncs to Open Dental

Patient record fields
Appointment slots and provider availability
Insurance verification data
Call notes

What FCL can trigger

Create new patient or update existing
Book on the schedule
Send appointment reminders

Honest limitations

We’d rather tell you now than surprise you at go-live.

Self-hosted Open Dental requires a static IP or VPN for FCL to reach the database
Multi-location support requires separate FCL configurations per location

The integration is part of the engagement scoped in your Assessment, with no separate per-call API fee from FCL.

Dental.

AI Front Desk for Dental

Ready to connect Open Dental?

Start with the AI Front Desk walkthrough. It maps where your calls leak, then we scope and build the Open Dental integration to your workflow so booked jobs land where your operation actually runs.

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Last reviewed 2026-04-07