How does the Open Dental integration get set up?

It's a short, guided setup: the three steps above, walked through with our team during your engagement, so you don't have to figure out the API docs yourself.

What if I use Open Dental features that aren't listed here?

Tell us. We add new field mappings and triggers for real customer requests, scoped in your engagement. The list above is what we've built so far, not a ceiling.

What industries use the Open Dental integration?

Primarily dental, but any business running Open Dental can connect to FlowChainLabs.

Integration · dental

Open Dental + FlowChainLabs AI Receptionist

Open Dental is the leading open-source dental practice management system, popular with independent dentists who want full control of their data. FCL integrates via Open Dental's Service Callbacks API.

Setup in 3 steps

Enable Service Callbacks in your Open Dental installation

Provide FCL with your database connection info via our secure onboarding flow

Map categories and go live

What syncs to Open Dental

✓Patient record fields
✓Appointment slots and provider availability
✓Insurance verification data
✓Call notes

What FCL can trigger

→Create new patient or update existing
→Book on the schedule
→Send appointment reminders

Honest limitations

We'd rather tell you now than surprise you at go-live.

!Self-hosted Open Dental requires a static IP or VPN for FCL to reach the database
!Multi-location support requires separate FCL configurations per location

The integration is part of the engagement scoped in your Assessment, with no separate per-call API fee from FCL.

Used by Dental

AI Receptionist for Dental →

Ready to connect Open Dental?

Start with the AI Front Desk walkthrough. It maps where your calls leak, then we scope and build the Open Dental integration to your workflow so booked jobs land where your operation actually runs.

Get a walkthrough

Last reviewed 2026-04-07