Integration · crm
Zoho CRM + the FlowChainLabs AI Front Desk
Zoho CRM is a cost-effective CRM popular with SMBs globally. FCL integrates via Zoho's REST API to create leads, contacts, deals, and log call activities.
Connected in three steps.
- 01
Create a self-client app in the Zoho Developer Console (we walk you through this)
- 02
Paste credentials into the FCL dashboard
- 03
Map and go live
Data flow
What moves between Zoho CRM and the front desk.
Syncs to Zoho CRM
- Lead / Contact fields
- Deal stage and pipeline
- Call log with recording link
What FCL can trigger
- Create lead or contact
- Create deal
- Assign based on your Zoho lead routing
- Trigger Zoho workflow
Honest limitations
We’d rather tell you now than surprise you at go-live.
- Zoho Free edition is read-only. Standard or above required
- Custom modules beyond the core objects need extra configuration
The integration is part of the engagement scoped in your Assessment, with no separate per-call API fee from FCL.
Law Firms.
Frequently asked questions
Zoho CRM integration questions
Ready to connect Zoho CRM?
Start with the free 45-minute AI assessment. It maps where your calls leak, then we build the Zoho CRM integration to your workflow so booked jobs land where your operation actually runs.
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