Who should answer your phone
Pest Control Answering Service and Virtual Receptionist
An AI receptionist for pest control companies answers calls, captures what the caller needs and books available service visits. The pest control answering service acts as a virtual receptionist while your crew is out. Front Desk starts at $697 a month.
Reviewed by Alvin Chikaeze, Founder Updated
See the plans
From $697 a month. No contract. Script, hours and service changes included.
Book a job in 30 days or your second month is free.
Rather talk first? Schedule a strategy call
We run the front desk for
Four ways to handle the call.
Each one answers the phone. Only one of them books the job and chases the estimate for you.
Voicemail
A homeowner with a problem today does not leave a message. They call the next shop.
Answering service
A person takes a message and sends it to you. You still make the call back, book the job, and chase the estimate.
Self-serve AI tool
You write the script, hook it to your calendar, and fix it when it says the wrong thing. It works on the days you have time to run it.
FlowChainLabs AI Front Desk
Set up for you and run for you. It answers in your name, books into your calendar, texts back the calls you missed, and sends you one page a month. You hear it take your calls before it goes live.
Rather talk first? Schedule a strategy call
After you sign
What you get after you sign.
Owners who buy phone tools say the help stops once they pay. Here is what you get from us instead.
We do not go quiet.
Once you are live, you get a report every month: calls answered, appointments booked, missed callers texted back and what we changed.
What we sell is what you get.
Before you sign, you see what it answers, what it books and which calls come to you. That is what goes live.
Tested on your calls first.
We run your common calls through it: the after-hours call, the price question, the caller outside your area, the caller who wants a person. You hear it handle your calls before it goes live.
Every call and text on record.
Every call it takes is logged, booked or not, and every text it sends is saved. You can see what happened to each one.
Your Pest Control missed-call calculator
Put in your missed calls and your average job. See what four weeks of them add up to.
Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.
The math: weekly missed calls × 4 weeks × average customer value × close rate × capture rate. It is revenue, before costs.
Your missed calls
32 missed calls over four weeks.
Calls caught
About 27 calls caught over four weeks at your capture rate. Your close rate turns them into jobs.
On the strategy call, we count your missed calls from your own records.
Your numbers → your rates → your result
What a pest control front desk has to know that a generic script does not.
The call that costs the most
The first warm week of spring, every home in town finds ants at once. The phone rings past what two people can answer. The termite inspection with a closing date goes to voicemail.
Termite inspections with a closing date, and the agent needs the report before then
Recurring plans up for renewal, and the customer has questions
Spring surge: every home in town has ants and the office cannot keep up
New customers: what pest, where, how long, which service fits
Missed calls while techs are on route and the office is on another line
Read next
Why Do I Keep Missing Calls at My Pest Control Business?
You are on a route, the phone rings, and it goes to voicemail. Here is why pest control owners miss calls and what a real fix has to do.
Frequently asked questions
Before you switch off voicemail
Does it work with FieldRoutes, PestPac, Briostack or GorillaDesk?
Pro includes a connection to your existing software. We confirm which booking and customer-record actions your system supports. Core books on your calendar; a direct connection to other software depends on Pro and the access available.
Can it sell a recurring plan over the phone?
It explains the plans you approve, at the prices you approve, and books the first service. It does not invent a discount. A caller who wants something outside the plans goes to your team with the details.
What about termite inspections for a home sale?
It captures the property address, the closing date, and who gets the report, then books the inspection into a slot you open. It texts to confirm and texts again to rebook if the appointment is missed.
How does it hold up in the spring rush?
It takes every call at the same time, so the hundredth caller gets the same answer as the first. You hear it handle a surge before it goes live, and you see every call on the page you get each month.
What does the front desk cost?
FlowChainLabs Front Desk has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills. Script, hours and service changes included. See every plan at https://flowchainlabs.com/front-desk.
Can I keep my current phone number?
Yes. Keep your number and forward the calls you want Front Desk to answer. Your team can keep answering during office hours.
What happens if no appointment is available?
The caller gets the next available option or a callback request. It does not promise a time that is not on the calendar.
Your next missed call is already dialing someone else.
See the plans
From $697 a month. No contract. Script, hours and service changes included.
Book a job in 30 days or your second month is free.
Rather talk first? Schedule a strategy call
