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Phones and follow-up, done for you

Stay on the job. Your next customer still gets answered.

Our system answers every call in your business's name, texts back every missed call in seconds and books the job on your calendar. Plus and Pro also follow up every new lead. We set it up and run it, live in 48 hours.

From $697 a month. No contract. No per-minute bills. Script, hours and service changes included.

  • Answers 24/7
  • Missed calls texted back in seconds
  • Live in 48 hours
  • Month to month

What we handle for you

Phones and follow-up is done for you. Our system answers your business's phone in your name, day and night, texts back missed calls and books the job, and our team sets it up, tests it on your line and runs it. You get service-level quality without hiring anyone.

On every call, it:

  • Answers in your business's name and asks the questions you would ask
  • Books the job, consult or estimate on your calendar
  • Answers common questions from your own information: hours, services, service area and the prices you publish
  • Texts back every missed call within seconds
  • Texts you on every booking

Plus adds instant follow-up on every new lead, no-show follow-up, review requests after every job, and your web chat and Facebook and Instagram messages answered and booked. We fix the three places websites lose calls and bookings: your ad's promise on the page, your Google rating up top, and booking on the first screen. When yours can't be fixed, we build you a new one.

Pro adds win-back texts to past customers, live transfer to your team, and a connection to the software you already run.

You decide
The script, your hours, which services it books and what it never says. Script, hours and service changes are included. Your number, your calendar and your customer list stay yours.
How we run it
We build it around how your business actually takes calls and test it on your line before it goes live. Ask for a change and it happens the same day. We reply right away, and we test-call your line every week.
Healthcare
We make sure your calls and follow-up are HIPAA compliant: the business associate agreement, the setup HIPAA requires, how long call records are kept, and testing on realistic patient calls before go-live. HIPAA add-on: $497 a month.
Built for
Owners who have run their business for years and are done with an answering service that only takes messages: manufactured home dealers, kitchen and bath remodelers, custom home builders and assisted living communities, then home services, med spas, dental and medical practices, law firms and more.
What you get
Every call ends as a booked job or a clear next step, not a voicemail. Core $697, Plus $997, Pro $1,497 a month, with two months free on a yearly plan. No contract. It pays for itself in 30 days, or you don't pay.

Businesses we work with

  • Frozen In Time Parlour
  • Elite Alliance Physical Therapy

What missed calls cost

What the data shows on calls, leads and empty slots.

Getting hired

25%

Pros who respond to a lead within thirty minutes are 25% more likely to get hired than those who respond within three hours.

Thumbtack, 2025 Pro Summit.

What you're losing

Put in your own numbers. Nothing is sent anywhere.

The 40 calls, 20% missed and $500 job value are starting values to replace with yours. The 17% comes from Invoca's 2026 home services report: 38% of calls a person answers are leads, and 45% of those leads convert on the call. The estimate assumes a missed caller would book at that same share.

Estimated loss a month
$3,000
Estimated loss a year
$36,000
Estimated missed calls a month
35
Estimated jobs lost a month
6

Estimated loss a month: $3,000. Estimated loss a year: $36,000.

How we got there

40 calls a week × 4.33 weeks = 173 calls a month. 20% missed = 35 missed calls. 17% of those would book = 6 jobs. 6 jobs × $500 = $3,000 a month, or $36,000 a year.

Your estimated loss is $3,000 a month. Plus costs $997 a month.

Click here to never miss a call again

Hear it answer a call

Three example calls, the way your callers hear it.

Plumbing

A homeowner with a doubled water bill and a warm spot in the hallway. Booked for 8 tomorrow morning.

  • Slab leak flagged
  • Booked: tomorrow, 8 AM
  • Confirmation texted
  1. Caller

    Hey, I think I have a real problem. My water bill almost doubled.

  2. Your business

    Oh no. A jump like that is usually a hidden leak. Any warm spots on the floor?

  3. Caller

    Actually, yeah. In the hallway.

  4. Your business

    Mm, that points to a slab leak. I can have a plumber there at eight, tomorrow morning. Does that work for you?

  5. Caller

    Yeah, that works. Thank you.

  6. Your business

    Great. You're all set for eight. I just texted you the confirmation, and how to shut the water off tonight.

Manufactured home dealer

A buyer asking about the three-bedroom on the lot. Lot visit booked for Saturday at 10.

  • Own land, two acres
  • Lot visit: Saturday, 10 AM
  • Address texted
  1. Caller

    Hi, is the three-bedroom on your lot still available?

  2. Your business

    It is! Would it go on your own land, or in a community?

  3. Caller

    On my own land. About two acres.

  4. Your business

    Perfect. Can you come see it Saturday at ten?

  5. Caller

    Yeah, Saturday works.

  6. Your business

    Great, you're all set. I just texted you the address.

Assisted living

A family member calling about their mom. Family tour booked for Saturday at 11.

  • Someone close by
  • Family tour: Saturday, 11 AM
  • Confirmation texted
  1. Caller

    Hi, I'm calling about my mom. She can't live alone anymore.

  2. Your business

    I'm so sorry. Does she need help day to day, or mostly someone close by?

  3. Caller

    Mostly someone close by.

  4. Your business

    That sounds like a good fit. Can you both tour Saturday at eleven?

  5. Caller

    Yes, that would be great.

  6. Your business

    You're all set. I just texted you the confirmation.

From the first call to the monthly report.

Speed to lead, booking, rescheduling and instant follow-up, done for you: we set it up, run it and handle it. Each line says which plan includes it.

Answer every call

  • Speed to leadEvery plan

    Every call answered in your business's name, day and night, and every missed call texted back in seconds.

  • English and SpanishEvery plan

    Calls answered and intake taken in English or Spanish, on the same line. No second hire, no second number.

  • BookingEvery plan

    Jobs, visits, estimates and consults booked on your calendar, with a text to you the moment one books.

    Hear a booking call
  • ReschedulingEvery plan

    A customer who needs a new time gets moved to an open slot on your calendar, with no phone tag.

  • Busy seasonsEvery plan

    When your season hits, every call still gets answered and booked: tax season from January to April, storm season, the holidays. No extra hires.

  • Live transferPro

    A call that needs a person goes straight to your team, by the rules you set.

Follow up every lead

  • Instant follow‑upPlus and Pro

    Every new lead followed up right away, and web chat, Facebook and Instagram messages answered and booked.

  • No‑show follow‑upPlus and Pro

    Every no-show gets followed up, so a missed appointment gets a second chance.

  • Review requestsPlus and Pro

    A review request goes out after every job.

    68% of consumers will only use a business with four or more stars. BrightLocal, Local Consumer Review Survey 2026

  • Win-back textsPro

    Past customers get a text inviting them back.

Run the rest for you

  • Your software connectedPro

    A connection to the software you already run, so a booked call becomes a customer and a job without anyone typing it in.

  • Website lead leaks fixedPlus and Pro

    We fix the three places websites lose calls and bookings: your ad's promise on the page, your Google rating up top, and booking on the first screen. When yours can't be fixed, we build you a new one.

  • Same-day changesEvery plan

    Script, hours and service changes included, the same day you ask.

  • Monthly reportEvery plan

    A monthly report of the jobs we booked and what they were worth.

We also build AI agents for your business.

Besides answering every call, booking the job and following up, we redesign how your operations run around AI, put agents to work in the background with your people approving what matters, and run it.

It runs on the tools you already have, in your own accounts, so nothing slips and nobody types the same thing twice.

What owners ask us to take off their plate

  • Referrals from forms, fax and email entered once, with the documents filed and every referral's time to a first visit in view.
  • Outreach to businesses and partners, researched and drafted every morning, so it doesn't depend on one person.
  • Your SOPs written down and kept current, so a new hire learns from the page, not by sitting next to someone.
  • The busy work gone: no retyping, re-filing or chasing, so your team spends its day on the work only a person can do.

Get ahead

Who it's for

Manufactured home dealers

A buyer calls about the three-bedroom on your lot while you're walking another family through a model. Now that call books a lot visit, and with Plus every buyer gets followed up until they come in.

Kitchen and bath remodelers

You're on a job site when a homeowner calls about redoing the kitchen. Now the in-home estimate is on your calendar before you're back in the truck.

Custom home builders

A couple calls about building on their land while you're walking a framed house. Now the design consultation is on your calendar, with their lot, budget and timeline written down.

Assisted living communities

A daughter calls at 7 PM about a place for her mom. Now she gets answered, and the tour is on your calendar before your team is in the next morning.

Med spas

Your spa closed at 6. At 8:40 PM she calls about Botox and gets voicemail. Now she gets answered, and the consult is on your calendar before you open.

Plumbers

You're under a sink and the phone rings twice. One of them was a water heater job. Now both get answered and the job gets booked while your hands are full.

HVAC

It's July and you're on a roof. Every missed call is a family in a hot house calling the next name on Google. Now that call books with you.

Event rental companies

You're loading the truck when someone calls about tables for Saturday. Get the event date, items and delivery details to your team for a quote, instead of starting from a missed call. Your team confirms stock and pricing.

Wedding venues

You're showing the space when another couple calls. Answer their questions, collect their date and guest count, and arrange a tour through your supported calendar. Your team confirms event availability and holds the date.

Businesses using paper and phone notes

A name on a notepad still needs a callback. Give new inquiries a clear next step: capture what they need, arrange an appointment through your configured calendar, and pass the details to your team. Add follow-up with Plus or Pro.

What happens on every call

  • Answered in your business's name, day and night.
  • Missed calls get a text back in seconds.
  • Jobs and consults booked straight onto your calendar.
  • You get a text the moment something books.
  • Every Monday, a text with last week's calls, bookings and what they're worth.

What you see on your phone

The moment it booksExample

New booking: Sarah M., Botox consult, Friday 2:00 PM. Booked at 8:41 PM.

Every MondayExample

Last week: 31 calls answered, 9 after hours. 7 booked, about $3,700 in visits.

Why owners stay

  • Script, hours and service changes included. New hours, new services, new answers. Tell us and it's done.
  • No contract. Month to month. Cancel with 30 days' written notice, no exit fee.
  • Your number and your customer list stay yours.
  • A real person answers when you need us.
  • Set up and tested around your business. We check your booking rules and handoffs before your line goes live.

Already have software? Keep it.

Already pay for a phone system with AI built in? We set it up and run it for you. Same plans, nothing ripped out.

Start with the phones. Then we connect the rest: Plus adds instant follow‑up on every new lead, and Pro adds a connection to the software you already run.

Med spas

Your booking and charting software keeps the chart. We answer the phone, text back the missed call, and put the consult into the schedule you already use. We sign a business associate agreement with every medical practice.

Plumbing, HVAC and roofing

Your field software runs the jobs. Phone add-ons are often billed by the minute or tied to a long contract. We answer every call, book the job, and connect to what you already run, month to month.

Sounds like a robot?

It sounds like your front desk, not a phone tree. You hear it handle your calls before it goes live.

FlowChainLabs vs. other AI tools.

Side by side: what changes when the work is done for you.

  • Who runs it

    Other AI tools
    Usually you: set it up and keep it current
    FlowChainLabs
    We do: we set it up, run it and handle it
  • What it covers

    Other AI tools
    Usually one channel
    FlowChainLabs
    Calls, texts, new leads and the software you already run, all on one plan
  • How you pay

    Other AI tools
    Often per minute or per call
    FlowChainLabs
    One flat monthly price, never billed for spam or hold time
  • Changes

    Other AI tools
    Often yours to make, or extra
    FlowChainLabs
    Included, the same day you ask
  • Contract

    Other AI tools
    Varies
    FlowChainLabs
    Month to month, with 30 days' written notice to cancel
  • Every month

    Other AI tools
    Usually call logs
    FlowChainLabs
    A report of the jobs we booked and what they were worth
  • Guarantee

    Other AI tools
    Rarely tied to jobs booked
    FlowChainLabs
    It pays for itself in 30 days, or you don't pay.

Frequently asked questions

Before you choose a plan

Choose how much we take off your plate

Every plan is set up and managed for your business. We prepare your hours, services and booking rules, connect the supported calendar, test the calls and handoffs, and handle ongoing tuning, script changes and support within your plan.

What gets booked

Manufactured home dealers
Lot visits
Kitchen and bath remodelers
In-home estimates
Custom home builders
Design consultations
Assisted living communities
Family tours
Plumbers, HVAC and roofers
Service calls and estimates
Med spas and clinics
Consults and first visits
Law firms
Consultations

Core

Stay focused on the job. Keep taking calls.

$697a month

  • Calls answered day and night.
  • Calls answered and intake taken in English or Spanish.
  • Missed-call text back.
  • Booking on your calendar.
  • A text on every booking.
  • Script, hours and service changes included.
  • A monthly report of the jobs we booked and what they were worth.
Start with Core

Managed setup and ongoing changes included. No contract. Cancel with 30 days' written notice.

Recommended

Plus

Keep leads moving without remembering every follow-up.

$997a month

  • Everything in Core, plus instant follow-up on every new lead, no‑show follow-up, and review requests after every job.
  • Web chat and Facebook and Instagram messages answered and booked.
  • We fix the three places websites lose calls and bookings: your ad's promise on the page, your Google rating up top, and booking on the first screen. When yours can't be fixed, we build you a new one.
Start with Plus

Managed setup and ongoing changes included. No contract. Cancel with 30 days' written notice.

Pro

Reconnect with past customers. Bring your team in when needed.

$1,497a month

  • Everything in Plus, plus win-back texts to past customers, live transfer to your team, and a connection to the software you already run.
  • We fix the three places websites lose calls and bookings: your ad's promise on the page, your Google rating up top, and booking on the first screen. When yours can't be fixed, we build you a new one.
Start with Pro

Managed setup and ongoing changes included. No contract. Cancel with 30 days' written notice.

It pays for itself in 30 days, or you don't pay.

More than one location? Each added location is $397 a month.

Compare the plans

FeatureCorePlusPro
Calls answered day and nightIncludedIncludedIncluded
Calls answered and intake taken in English or SpanishIncludedIncludedIncluded
Missed-call text backIncludedIncludedIncluded
Booking on your calendarIncludedIncludedIncluded
A text on every bookingIncludedIncludedIncluded
Script, hours and service changes includedIncludedIncludedIncluded
A monthly report of the jobs we booked and what they were worthIncludedIncludedIncluded
Instant follow-up on every new leadNot includedIncludedIncluded
No‑show follow-upNot includedIncludedIncluded
Review requests after every jobNot includedIncludedIncluded
Web chat and Facebook and Instagram messages answered and bookedNot includedIncludedIncluded
We fix the three places websites lose calls and bookingsNot includedIncludedIncluded
Win-back texts to past customersNot includedNot includedIncluded
Live transfer to your teamNot includedNot includedIncluded
A connection to the software you already runNot includedNot includedIncluded

One flat price. Never billed for:

  • Minutes
  • Spam and robocalls
  • Hold time
  • Texts
  • Changes to your script, hours or services
  • Leaving

No contract. 30 days' written notice to cancel. Your number stays yours.

How it starts

  1. Pick a plan and check out.

  2. Fill a five-minute form: your hours, your services, how you book.

  3. Forward your line. Calls are answered within 48 hours.

  4. Texting turns on once your phone carrier approves your business texting registration.

Stop losing the calls you already paid to get.

Click here to never miss a call again

Founder experience before FlowChainLabs

Meet the founder