How does the Acuity Scheduling integration get set up?

It's a short, guided setup: the three steps above, walked through with our team during your engagement, so you don't have to figure out the API docs yourself.

What if I use Acuity Scheduling features that aren't listed here?

Tell us. We add new field mappings and triggers for real customer requests, scoped in your engagement. The list above is what we've built so far, not a ceiling.

What industries use the Acuity Scheduling integration?

Primarily med spa, chiropractic, but any business running Acuity Scheduling can connect to FlowChainLabs.

Integration · scheduling

Acuity Scheduling + the FlowChainLabs AI Front Desk

Acuity Scheduling (part of Squarespace) is a popular appointment booking tool for solo operators and small teams. FCL integrates via Acuity's public API to book slots during inbound calls.

Get a walkthrough

Connected in three steps.

01
Get a User ID + API key from Acuity's integrations page
02
Paste into the FCL dashboard
03
Map and go live

Data flow

What moves between Acuity Scheduling and the front desk.

Syncs to Acuity Scheduling

Client contact info
Appointment type and duration
Selected provider
Booking time

What FCL can trigger

Book appointment
Send confirmation via Acuity's email template
Charge deposit if your Acuity setup requires it

Honest limitations

We’d rather tell you now than surprise you at go-live.

Acuity's free plan doesn't include API access. Paid plan required
Custom intake forms need to be configured inside Acuity separately

The integration is part of the engagement scoped in your Assessment, with no separate per-call API fee from FCL.

Med Spa, Chiropractic.

AI Front Desk for Med Spa AI Front Desk for Chiropractic

Ready to connect Acuity Scheduling?

Start with the AI Front Desk walkthrough. It maps where your calls leak, then we scope and build the Acuity Scheduling integration to your workflow so booked jobs land where your operation actually runs.

Get a walkthrough

Last reviewed 2026-04-07