AI Front Desk for Med Spa
Every med spa call answered. Even the 9 PM one.
A client wants Botox this week and calls while your team is in a treatment room. The front desk answers in your name, books the appointment, and texts the pre-visit instructions. A Dallas med spa runs its front line this way, and the owner says it handles all of her bookings.
AI Front Desk · Med Spa
LiveAnswered in your name. Booked on your calendar. Texted back if missed.
Call in
Aria handles it
Resolve
After
Guardrail/Urgent or unusual calls go to your team with the caller's details attached.
What it does on every call
Four things happen on every call.
We set it up and we run it. You get one page each month that shows every call and where it went.
Answers
Picks up on the first ring, in your company name, day or night.
Asks
Finds out what is wrong, where, and how urgent. An emergency and an estimate get different questions.
Books
Puts the job on your calendar and texts the caller a confirmation. Your team gets the address and the problem.
Hands off
Sends anything urgent or unusual to you with the caller's name, number, address and what they asked for.
Your Med Spa missed-call calculator
Put in your missed calls and your average job. See what four weeks of them add up to.
Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.
The math: weekly missed calls × 4 weeks × average customer value × close rate × capture rate. It is revenue, before costs.
Your missed calls
32 missed calls over four weeks.
Calls caught
About 27 calls caught over four weeks at your capture rate. Your close rate turns them into jobs.
On the strategy call, we count your missed calls from your own records.
Your numbers → your rates → your result
The med spa calls it has to get right.
The call that costs the most
Leads come in faster than the front desk can follow up. The caller gets voicemail. The appointment books somewhere else before anyone calls back.
A client who wants Botox this week and calls during a treatment
Price and service questions the front desk answers all day
Pre-appointment instructions that have to reach the client before they arrive
Post-treatment check-ins nobody has time for
Members with questions about their package
Frequently asked questions
What med spa owners ask first
Common pain points
Which of these is your phone problem?
Hear it take your med spa calls before it goes live.
Forty-five minutes on the phone. You tell us how your calls come in today. We tell you what the front desk would do with each one.
