How are healthcare data requirements reviewed?

Before a healthcare workflow is introduced, we review the information involved, who may access it, where it moves and the controls your organization requires. Your privacy and compliance team participates in that decision.

Will patients know they are talking to AI?

The voice agent uses natural speech and knows your office. If a patient asks directly, it says it is an AI assistant.

Does it integrate with our practice management system?

Yes. Appointments booked by the AI show up in your live schedule. We confirm the connection to your practice management system with your team before launch.

What about clinical decisions or medical advice?

The AI does not make clinical decisions. It captures intake, books, follows up, answers administrative questions, and triages to your on-call clinician for anything clinical. What it may handle is set with your clinicians before launch.

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Healthcare Admin

Patients book with whoever picks up.

AI workflows for clinics, dental practices and outpatient operators. Explore intake, scheduling, recall and patient follow-up around the systems your team already uses. Data access and handling are reviewed with your organization before implementation.

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Common verticals

Dental practicesMed-spas + aestheticsPlastic surgeryChiropracticPhysical therapyOutpatient clinicsSpecialty + concierge medicine

Which one fits you?

Front Desk

Patient calls waiting while the front desk is checking someone in?

Every call answered in your business's name, day and night, and booked on your calendar, and missed calls texted back in seconds. We make sure your front desk is HIPAA compliant: the business associate agreement, the setup HIPAA requires, how long call records are kept, and testing on realistic patient calls before go-live. HIPAA add-on: $497 a month. Plans from $697 a month.

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AI Transformation

Work stuck between your people and your tools?

We redesign how your company runs around AI in the 60-Day Transformation. Then AI Operations runs and improves it every month.

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Where healthcare admin teams lose time and money.

The front desk misses calls during the busiest hours.

After-hours calls go to voicemail and never get returned.

Recall lists sit in a spreadsheet nobody touches for months.

Insurance verification ties up a staff member for every new patient.

Reactivation campaigns mean someone manually pulls a list once a quarter.

Start with a useful connection.

Start with the work that matters to your business. We look at the people, systems, information and exceptions involved, then agree on what a useful first change should do.

Why this, for you

24/7 patient intake. Answers every call, books from your live calendar, runs insurance pre-check, and triages emergencies to your on-call protocol.

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AI Front Desk

Live

Answered in your name. Booked on your calendar. Texted back if missed. Day and night.

Call in

Call rings2 AM, lunch, busy

Aria handles it

AnswersFirst ring

AsksWhat, where, how urgent

Resolve

BooksYour calendar

Hands offTo your team

After

Texts backMissed calls, web leads

Guardrail/Urgent or unusual calls go to your team with the caller's details attached.

What changes once the system runs.

Calls answered and booked around the clock, after hours included.

Recall and reactivation running on autopilot off your patient database.

Insurance pre-check done before the visit, not by hand at the desk.

Front desk back to focusing on patients in the chair, not the phone.

Frequently asked questions

Common questions from healthcare admin teams.

No. Weave, Solutionreach, NexHealth, Lighthouse 360, RevenueWell. And the PMS underneath (Dentrix, Eaglesoft, Open Dental, athenahealth, Nextech, Modernizing Medicine). All stay. The AI receptionist sits earlier in the funnel: it answers the live call, runs the insurance pre-check, qualifies the appointment, and writes the booking into your PMS. Recurring outreach, recall sequences, and review requests continue in the tool you already use, fed by cleaner data captured upstream.

Not sure which one fits?

A free strategy call sorts it out: Front Desk if leads are waiting on a reply, AI Transformation if work is stuck between your people and your tools.

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