Integration · dental
Dentrix + FlowChainLabs AI Receptionist
Dentrix is the most widely used practice management system in dentistry. FCL integrates with Dentrix (both cloud and on-premise versions) to book hygiene appointments, verify insurance, and trigger recall outreach.
Setup in 3 steps
1
Install the FCL bridge on the Dentrix server (on-premise) or authenticate via Dentrix Ascend (cloud)
2
Map call categories to Dentrix appointment types
3
Run a test booking before going live
What syncs to Dentrix
- ✓Patient name, phone, DOB
- ✓Insurance provider and member ID
- ✓Requested appointment type (hygiene, emergency, new-patient)
- ✓Chief complaint notes
What FCL can trigger
- →Book appointment on the Dentrix schedule
- →Verify insurance eligibility in real-time
- →Flag emergency calls for immediate transfer
- →Schedule hygiene recall appointments
Honest limitations
We'd rather tell you now than surprise you at go-live.
- !On-premise Dentrix requires a Windows machine reachable by FCL — most practices already have this
- !Insurance verification depends on your Dentrix eClaims subscription status
FCL side is included in the monthly subscription.
Used by Dental
Ready to connect Dentrix?
Book a 15-minute audit. We'll set up the integration for you and have your first call running by end of the week.
Book Your Integration AuditLast reviewed 2026-04-07