Integration · dental
Dentrix + the FlowChainLabs AI Front Desk
Dentrix is the most widely used practice management system in dentistry. FCL integrates with Dentrix (both cloud and on-premise versions) to book hygiene appointments, verify insurance, and trigger recall outreach.
Connected in three steps.
- 01
Install the FCL bridge on the Dentrix server (on-premise) or authenticate via Dentrix Ascend (cloud)
- 02
Map call categories to Dentrix appointment types
- 03
Run a test booking before going live
Data flow
What moves between Dentrix and the front desk.
Syncs to Dentrix
- Patient name, phone, DOB
- Insurance provider and member ID
- Requested appointment type (hygiene, emergency, new-patient)
- Chief complaint notes
What FCL can trigger
- Book appointment on the Dentrix schedule
- Verify insurance eligibility in real-time
- Flag emergency calls for immediate transfer
- Schedule hygiene recall appointments
Honest limitations
We’d rather tell you now than surprise you at go-live.
- On-premise Dentrix requires a Windows machine reachable by FCL. Most practices already have this
- Insurance verification depends on your Dentrix eClaims subscription status
The Dentrix integration is part of the engagement scoped in your Assessment, with no separate per-call fee from FCL.
Dental.
Ready to connect Dentrix?
Start with the AI Front Desk walkthrough. It maps where your calls leak, then we scope and build the Dentrix integration to your workflow so booked jobs land where your operation actually runs.
Last reviewed 2026-04-07