Integration · dental
Dentrix + the FlowChainLabs AI Front Desk
Dentrix is the most widely used practice management system in dentistry. FCL integrates with Dentrix (both cloud and on-premise versions) to book hygiene appointments, verify insurance, and trigger recall outreach.
Connected in three steps.
- 01
Install the FCL bridge on the Dentrix server (on-premise) or authenticate via Dentrix Ascend (cloud)
- 02
Map call categories to Dentrix appointment types
- 03
Run a test booking before going live
Data flow
What moves between Dentrix and the front desk.
Syncs to Dentrix
- Patient name, phone, DOB
- Insurance provider and member ID
- Requested appointment type (hygiene, emergency, new-patient)
- Chief complaint notes
What FCL can trigger
- Book appointment on the Dentrix schedule
- Verify insurance eligibility in real-time
- Flag emergency calls for immediate transfer
- Schedule hygiene recall appointments
Honest limitations
We’d rather tell you now than surprise you at go-live.
- On-premise Dentrix requires a Windows machine reachable by FCL. Most practices already have this
- Insurance verification depends on your Dentrix eClaims subscription status
The Dentrix integration is part of the engagement scoped in your Assessment, with no separate per-call fee from FCL.
Dental.
Frequently asked questions
Dentrix integration questions
Ready to connect Dentrix?
Start with the free 45-minute AI assessment. It maps where your calls leak, then we build the Dentrix integration to your workflow so booked jobs land where your operation actually runs.
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