Can it answer after the lot closes?
Yes. Evening and weekend callers get answered, the visit booked for your next open time and the details texted to your sales team.
Will it quote prices or payments?
Only the prices you approve. Payments, credit and financing stay with your sales team.
What does Front Desk cost?
FlowChainLabs Front Desk has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills. Script, hours and service changes included. See every plan at https://flowchainlabs.com/front-desk.
Can I keep my business number?
Yes. Keep the number customers already call and forward the calls you want Front Desk to answer.
Does it book appointments?
It books available times on your connected calendar, using your service area and booking rules. We check the connection to your scheduling software before promising a direct booking there.
What happens when a caller needs a person?
It takes the caller's name, callback number and reason for calling. Pro adds live transfer to your team using your handoff rules. A person decides what needs a visit or a specialist.
Does the price go up in a busy month?
There are no per-minute bills. Pick the plan for the work you need handled, rather than a minute allowance.
Who changes the answers when my hours change?
We do, the same day. Send the new hours, service area or booking instructions and we update the front desk for you.