Calls answered. Jobs booked.
An HVAC answering service for Dallas contractors answers calls, captures the problem and books the visit. Live transfers and software connections are on Pro. Front Desk starts at $697 a month, with no per-minute bills.
Reviewed by Alvin Chikaeze, Founder Updated
From $697 a month. No contract. Unlimited changes.
Rather talk first? Schedule a strategy call
Count your calls and their length before choosing a plan. A minute allowance and a flat monthly bill cover different needs.
| Service | Published monthly cost | What to count |
|---|---|---|
| My AI Front Desk Business-in-a-Box | $99 monthly, or $79 a month billed yearly | 200 voice minutes included. Extra voice usage uses credits at $0.25 a minute; a shared 1,000-credit overage pool is included. |
| FlowChainLabs Front Desk | From $697 a month | Set up and run for you. No per-minute bills. Calendar booking and missed-call text back included. |
The cheaper starting plan can suit a small call load you manage yourself. Compare setup, ongoing changes and usage charges as well as the subscription.
Swipe the table to compare every column.
Pricing checked October 20, 2026. Published prices can change.
A no-cooling call needs the address, symptoms and urgency before it reaches dispatch. Your rules decide whether it needs an on-call handoff or the next available visit. Live transfers are on Pro. A reported gas smell goes to emergency guidance rather than repair instructions.
The caller gets the next available option or a callback request. A full calendar never becomes a made-up appointment. If nobody accepts an urgent handoff, the caller gets the fallback you chose and your team gets the call details.
A heat-wave call in Dallas and a maintenance request across the metroplex need different scheduling decisions. Give the front desk the ZIP codes you cover, your travel limits and the on-call schedule. It checks those before offering a slot.
The first job is to answer the phone and finish the booking conversation. Missed-call text back is the backup. Replies stay with the customer's request so the office does not have to reconstruct it later.
Those inputs put about $3,248 in potential bookings at stake each month.
Missed calls per week × 4.33 weeks × average value × the share that would book. Booking value is not profit or a promise of recovered sales.
That's more than Core costs. Core is $697 a month. See the plans
Three plans, month to month. Every plan answers every call, texts back missed calls and books on your calendar. See every plan
| Included | Core$697a month | Plus$997a month | Pro$1,497a month |
|---|---|---|---|
| Calls answered day and night | Yes | Yes | Yes |
| Missed-call text back | Yes | Yes | Yes |
| Booking on your calendar | Yes | Yes | Yes |
| A text on every booking | Yes | Yes | Yes |
| Unlimited changes | Yes | Yes | Yes |
| Instant follow-up on every new lead | No | Yes | Yes |
| No‑show follow-up | No | Yes | Yes |
| Review requests after every job | No | Yes | Yes |
| Website chat and Facebook and Instagram messages answered and booked | No | Yes | Yes |
| Win-back texts to past customers | No | No | Yes |
| Live transfer to your team | No | No | Yes |
| A connection to the software you already run | No | No | Yes |
Yearly billing is two months free: Core $6,970, Plus $9,970, Pro $14,970 a year.
Frequently asked questions
Yes. It answers after hours using your booking and handoff rules. An answered call does not mean a technician is available; the caller gets confirmed availability or the next step you set.
FlowChainLabs Front Desk has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills, unlimited changes. See every plan at https://flowchainlabs.com/front-desk.
Yes. Keep the number customers already call and forward the calls you want Front Desk to answer.
It books available times on your connected calendar, using your service area and booking rules. We check the connection to your scheduling software before promising a direct booking there.
It takes the caller's name, callback number and reason for calling. Pro adds live transfer to your team using your handoff rules. A person decides what needs a visit or a specialist.
There are no per-minute bills. Pick the plan for the work you need handled, rather than a minute allowance.
We do. Send the new hours, service area or booking instructions and we update the front desk for you.
From $697 a month. No contract. Unlimited changes.
Rather talk first? Schedule a strategy call
