Can it answer while I'm walking a job site?
Yes. Forward your line during site visits, after hours or all the time. Every caller gets answered and the design consultation booked.
Will it quote a price per square foot?
Only the ranges you approve. Plans, estimates and contracts come from you, after the design consultation.
What do the phone plans cost?
Phones and follow-up has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills. Script, hours and service changes included. See every plan at https://flowchainlabs.com/phones-and-follow-up.
Can I keep my business number?
Yes. Keep the number customers already call and forward the calls you want us to answer.
Does it book appointments?
It books available times on your connected calendar, using your service area and booking rules. We check the connection to your scheduling software before promising a direct booking there.
What happens when a caller needs a person?
It takes the caller's name, callback number and reason for calling. Pro adds live transfer to your team using your handoff rules. A person decides what needs a visit or a specialist.
Does the price go up in a busy month?
There are no per-minute bills. Pick the plan for the work you need handled, rather than a minute allowance.
Who changes the answers when my hours change?
We do, the same day. Send the new hours, service area or booking instructions and we update our system for you.