Calls answered. Assessments booked.
An answering service for addiction treatment centers answers every admissions call in your center's name, day and night, and books the assessment. Live services such as AnswerMTI start at $47 a month plus $1.37 a minute. FlowChainLabs Front Desk is an AI answering service that answers, books and texts back missed calls from $697 a month, flat. We make sure it is HIPAA compliant with the HIPAA add-on, $497 a month.
From $697 a month. No contract. Script, hours and service changes included.
It pays for itself in 30 days, or you don't pay.
Rather talk first? Schedule a strategy call
Live services put a person on the call and bill by the minute. AI answering services answer every call at once and cost less to start. Here is what each one publishes.
AnswerMTI
AnswerPro
Ruby
PATLive
Smith.ai (live)
Abby Connect
FlowChainLabs Front DeskUs
| Service | Type | Starting price, as published | How it bills | Best for |
|---|---|---|---|---|
| AnswerMTI | Live receptionists | $47 a month plus $1.37 a minute, or $177 a month for 125 minutes | Per minute | Offices that want live receptionists and pay only for minutes used |
| AnswerPro | Live receptionists | Quote after you share your call volume | By the minute: a base rate plus usage | Offices that want a live service with a page for their industry |
| Ruby | Live receptionists | $250 a month for 50 minutes | Per minute | Businesses that want every call answered by a person |
| PATLive | Live receptionists | $49 a month plus $2.99 a minute, or $99 a month for 50 minutes | Per minute | Owners who want US-based people on every call |
| Smith.ai (live) | Live and AI | $300 a month for 30 calls | Per call | Firms that want people qualifying each new lead |
| Abby Connect | Live and AI | $164 a month for 50 minutes | Per minute (AI time counts half) | Offices that want a set team of receptionists, with AI to stretch the minutes |
| FlowChainLabs Front DeskUs | AI receptionist, set up and run for you | From $697 a month | Flat monthly, no per-minute bills | Owners who want calls answered, jobs booked and missed calls texted back without managing it |
Starting prices are each provider's entry plan as shown on its own pricing page. Count your calls and their length, then price the plan that covers your real volume, including overage and setup.
Pricing checked October 25, 2026. Published prices can change. AnswerMTI pricing · AnswerPro pricing · Ruby pricing · PATLive pricing · Smith.ai (live) pricing · Abby Connect pricing · NCDAS cost of rehab, 2026
We read 179 one- and two-star reviews of answering services. These are the complaints owners raise most, and what you get instead.
People call a treatment center when they are ready to talk, and that is often at night. If nobody answers, the next center on the list is one tap away. The average cost of rehab is $13,475 per person, and residential care averages $42,500, per the National Center for Drug Abuse Statistics. Answering every call is how a center stays the one they reach.
Five questions sort the options faster than any feature list.
You set the rules. Clinical questions and admission decisions stay with your team.
Live services put a person on each call and bill by the minute or the call. An AI answering service answers every call at once, day and night, and books on your calendar. FlowChainLabs Front Desk is an AI answering service we set up and run for you: one flat monthly price, and we make the changes when your hours, prices or rules change.
We make sure your front desk is HIPAA compliant: the business associate agreement, the setup HIPAA requires, how long call records are kept, and testing on realistic patient calls before go-live. HIPAA add-on: $497 a month.
If the jobs your front desk books onto your calendar in your first 30 days live are worth less than what you paid for those 30 days, we refund it: that month's fee, or the full yearly payment on a yearly plan. We count each booked job at the average job value you give us at kickoff. You don't have to ask. With your first monthly report we show the jobs booked, their value and what you paid, and start any refund within 5 business days.
Those inputs put about $17,504 in potential bookings at stake each month.
Missed calls per week × 4.33 weeks × average value × the share that would book. Booking value is not profit or a promise of recovered sales.
That's more than Core costs. Core is $697 a month. Click here to never miss a call again
Three plans, month to month. Every plan answers every call, texts back missed calls and books on your calendar. See every plan
Core
$697a month
Plus
$997a month
Pro
$1,497a month
Yearly billing is two months free: Core $6,970, Plus $9,970, Pro $14,970 a year.
No. FlowChainLabs Front Desk is one flat monthly price, plus the HIPAA add-on. We never charge per admission, per referral or per patient.
We make sure your front desk is HIPAA compliant: the business associate agreement, the setup HIPAA requires, how long call records are kept, and testing on realistic patient calls before go-live. HIPAA add-on: $497 a month.
FlowChainLabs Front Desk has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills. Script, hours and service changes included. See every plan at https://flowchainlabs.com/front-desk.
Yes. Keep the number customers already call and forward the calls you want Front Desk to answer.
It books available times on your connected calendar, using your service area and booking rules. We check the connection to your scheduling software before promising a direct booking there.
It takes the caller's name, callback number and reason for calling. Pro adds live transfer to your team using your handoff rules. A person decides what needs a visit or a specialist.
There are no per-minute bills. Pick the plan for the work you need handled, rather than a minute allowance.
We do, the same day. Send the new hours, service area or booking instructions and we update the front desk for you.
From $697 a month. No contract. Script, hours and service changes included.
It pays for itself in 30 days, or you don't pay.
Rather talk first? Schedule a strategy call
