Calls answered. Jobs booked.

After Hours Answering Service

An after hours answering service takes calls when your office is closed, books available visits and routes urgent requests. Front Desk starts at $697 a month.

Reviewed by Alvin Chikaeze, Founder Updated

See the plans

From $697 a month. No contract. Unlimited changes.

Compare the bill, not just the starting price

Count your calls and their length before choosing a plan. A minute allowance and a flat monthly bill cover different needs.

Self-serve AI answering and managed Front Desk costs
ServicePublished monthly costWhat to count
My AI Front Desk Business-in-a-Box$99 monthly, or $79 a month billed yearly200 voice minutes included. Extra voice usage uses credits at $0.25 a minute; a shared 1,000-credit overage pool is included.
FlowChainLabs Front DeskFrom $697 a monthSet up and run for you. No per-minute bills. Calendar booking and missed-call text back included.

The cheaper starting plan can suit a small call load you manage yourself. Compare setup, ongoing changes and usage charges as well as the subscription.

Swipe the table to compare every column.

Pricing checked October 20, 2026. Published prices can change.

What happens after the office closes?

Forward after-hours calls to Front Desk. It answers in your name, captures the request and offers available appointments. Routine bookings wait for your normal calendar. On Pro, urgent calls can transfer to the on-call person you set.

  • Office closes: calls follow the forwarding schedule.
  • Caller needs service: capture the address, problem and callback number.
  • Urgent request: on Pro, transfer to your on-call person using your rules.
  • No one responds: give the caller your fallback and leave the details for your team.

Who decides what is an emergency?

You do. Define the urgent problems, who can accept them and what to say if nobody is available. The front desk does not give medical advice, dispatch a truck without permission or promise an unconfirmed arrival.

Why not leave everything to voicemail?

In SmartCallService's 2026 vendor survey of 1,000 US adults who recently called local service businesses, 9% said they usually or always leave voicemail. That is a vendor-reported survey, not a measure of your callers. Use your own missed-call records in the calculator below.

What are your missed calls worth?

Those inputs put about $3,248 in potential bookings at stake each month.

Missed calls per week × 4.33 weeks × average value × the share that would book. Booking value is not profit or a promise of recovered sales.

That's more than Core costs. Core is $697 a month. See the plans

What each plan includes

Three plans, month to month. Every plan answers every call, texts back missed calls and books on your calendar. See every plan

FlowChainLabs Front Desk plans and what each includes
IncludedCore$697a monthPlus$997a monthPro$1,497a month
Calls answered day and nightYesYesYes
Missed-call text backYesYesYes
Booking on your calendarYesYesYes
A text on every bookingYesYesYes
Unlimited changesYesYesYes
Instant follow-up on every new leadNoYesYes
No‑show follow-upNoYesYes
Review requests after every jobNoYesYes
Website chat and Facebook and Instagram messages answered and bookedNoYesYes
Win-back texts to past customersNoNoYes
Live transfer to your teamNoNoYes
A connection to the software you already runNoNoYes

Yearly billing is two months free: Core $6,970, Plus $9,970, Pro $14,970 a year.

Frequently asked questions

Before you choose an answering service

Can I use it only outside business hours?

Yes. Forward only after closing, on weekends or when your office cannot take the call. Keep your existing daytime answering arrangement.

What does Front Desk cost?

FlowChainLabs Front Desk has three plans: Core $697, Plus $997 and Pro $1,497 a month. Each added location is $397 a month. No contract, no per-minute bills, unlimited changes. See every plan at https://flowchainlabs.com/front-desk.

Can I keep my business number?

Yes. Keep the number customers already call and forward the calls you want Front Desk to answer.

Does it book appointments?

It books available times on your connected calendar, using your service area and booking rules. We check the connection to your scheduling software before promising a direct booking there.

What happens when a caller needs a person?

It takes the caller's name, callback number and reason for calling. Pro adds live transfer to your team using your handoff rules. A person decides what needs a visit or a specialist.

Does the price go up in a busy month?

There are no per-minute bills. Pick the plan for the work you need handled, rather than a minute allowance.

Who changes the answers when my hours change?

We do. Send the new hours, service area or booking instructions and we update the front desk for you.

Answer the next call. Book the next job.

See the plans

From $697 a month. No contract. Unlimited changes.

Founder experience before FlowChainLabs

Meet the founder