Med Spa · Los Angeles, CA
Every med spa call in Los Angeles answered.
Your Los Angeles customers call the next med spa shop when they get voicemail. The front desk answers in your name on the number you already have, books the job into your calendar, and texts back every call you miss while you are on a job.
Why the Los Angeles phone rings the way it does.
LA is the largest med-spa, plastic surgery, and personal-injury legal market in the country. Traffic is so bad that business owners routinely lose 2-3 hours a day in their cars, which is exactly when callers expect an instant answer.
What the front desk does with each Los Angeles call.
The call
A client who wants Botox this week and calls during a treatment
What happens now
It answers in your name, asks the questions you approve, and books into a slot you have open.
The call
Price and service questions the front desk answers all day
What happens now
It writes what the caller said into the software you already use.
The call
Pre-appointment instructions that have to reach the client before they arrive
What happens now
It follows up by text on the days you set until the caller books or says no.
The call
Post-treatment check-ins nobody has time for
What happens now
Anything outside your rules goes to your team with the caller's name, number, and what they asked for.
Your Med Spa missed-call calculator
Put in your missed calls and your average job. See what four weeks of them add up to.
Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.
The math: weekly missed calls × 4 weeks × average customer value × close rate × capture rate. It is revenue, before costs.
Your missed calls
32 missed calls over four weeks.
Calls caught
About 27 calls caught over four weeks at your capture rate. Your close rate turns them into jobs.
On the strategy call, we count your missed calls from your own records.
Your numbers → your rates → your result
Frequently asked questions
What Los Angeles med spa owners ask
Your Los Angeles line, answered.
Forty-five minutes. Tell us how your Los Angeles calls come in today. Then you hear the front desk take one.
