How should a wholesale distributor choose an AI implementation partner?

Choose the partner that maps how your orders really move before it builds anything, builds inside your own ERP, EDI and inboxes, sends every exception to the person who owns it, and stays after go-live. A software vendor sells you a tool. An implementation partner fits AI to your process and trains your team on it.

Ask every partner five questions. Will you map our order desk before you quote? Where will the work live, in our accounts or yours? What happens when an order does not match a price, an item or a quantity? Who trains inside sales and customer service? Which number will we check, such as orders keyed by hand or deductions traced?

FlowChainLabs is a Dallas AI implementation firm for established companies, from manufacturing and construction to financial services. Wholesale distribution is one of those industries, and the work is built for distributors and their suppliers across the United States. Before FlowChainLabs, our founder brought suppliers onto electronic ordering at Southern Glazer's Wine & Spirits.