All home service trades
Who can set up lead follow-up and review requests for my remodeling company in Dallas?
FlowChainLabs does. We're a Dallas-based team that answers every call and web lead for kitchen, bath and whole-home remodelers across Dallas-Fort Worth, books the in-home estimate on your calendar and sends a review request after every job, all in your company's name.
Homeowners feel the gap first. One wrote: "I do NOT understand why it would ever EVER be so hard to get in touch with a contractor." Another, about quotes: "Every single one of them tells me “oh I’ll shoot you an email with the quote tonight or tomorrow” then a week passes without that quote ever coming." A third chose the company that "called back within 30 minutes."
Each lost lead is a lost job. The 2023 American Housing Survey puts the median kitchen remodel at $8,000 and the median bathroom remodel at $5,000, for projects from 2021 to 2023.
Every call is answered and the in-home estimate goes on your calendar. On our Plus plan, every web form and Facebook or Instagram message gets a reply right away, and every finished job gets a review request, sent to every customer the same way. Your team writes the estimates and follows up on them.
One remodeling lead, from the first message to the review
| When | What happens | Who does it |
|---|---|---|
| Tuesday, 9:14 PM | A homeowner fills out your website form about redoing the primary bath. | The homeowner |
| 9:14 PM | A text goes back in your company's name asking what they want done and when someone can come out. | Our system |
| 9:21 PM | The in-home estimate is booked for Thursday at 10, and you get a text with the details. | Our system |
| Thursday | You walk the bathroom, measure and send the estimate. | You |
| The week the job wraps | A review request goes to the homeowner, the same request every customer gets. | Our system |
Questions about this topic
Will it quote a price for a kitchen or bath remodel?
No. It books the in-home estimate and gives only the ranges you approve, if any. The number comes from you, after you see the job.
Can it send review requests only to happy customers?
No. Google's rules ban asking only for positive reviews and ban offering anything in return for one. It sends every customer the same request after every job.
Won't fast follow-up feel pushy to homeowners?
Not when it answers what they asked. The first reply comes right away, every text stays about their project, and the texts stop the moment the homeowner books, says no or replies STOP.
Who follows up on the estimate after I send it?
Your team does. We answer the call, reply to the lead, book the in-home estimate and ask for the review, so your team's hours go into estimates and jobs.
My leads come from my website, Google and Facebook. Does it cover all of them?
Yes. Every plan answers your calls, including the ones from your Google listing. Plus answers web chat and Facebook and Instagram messages and follows up every new lead right away.
Do I keep my phone number and my CRM?
Yes. Your number stays yours, and you forward the calls you want answered. Pro adds a connection to the software you already run.
Do you only work with remodelers in Dallas?
No. We're based in Dallas, and your line answers in your company's name wherever you work.
What does it cost?
Phones and follow-up has three plans: Core, Plus and Pro. Pricing is a quote, given on a call with us. No per-minute bills. Script, hours and service changes included. See every plan at https://flowchainlabs.com/phones-and-follow-up.
