What happens on a no-heat call at 2 AM?

It answers in your name and asks what you told it to ask: no heat, no AC, a smell of gas. Emergencies reach your on-call tech by text and call. The caller is told who is coming and when.

Does it work with ServiceTitan, Housecall Pro or Jobber?

Yes. Booked jobs land on your dispatch board with the address, the symptom, and how urgent it is. Nothing gets retyped.

Will it quote a system replacement over the phone?

No. It gives only the ranges you approve and books the tech visit for everything else. After you send the estimate, it follows up on the schedule you set until the homeowner books or says no.

What about the first heat wave, when everyone calls at once?

It takes every call at the same time, and the fiftieth caller gets the same answer as the first. Your techs stay on jobs. You see every call on the page you get each month.

AI Front Desk for HVAC

Every HVAC call answered. Even the no-heat call at 2 AM.

The AC dies on the hottest day of the year and the homeowner calls every company on the first page. The front desk picks up in your name, books the visit, and texts back the calls that came in while you were on a roof.

Schedule a strategy call Compare it to an answering service

AI Front Desk · HVAC

Live

Answered in your name. Booked on your calendar. Texted back if missed.

Call in

Call ringsNo heat, 2 AM

Aria handles it

AnswersFirst ring

AsksWhat, where, how urgent

Resolve

BooksYour calendar

Hands offTo your team

After

Texts backMissed calls, web leads

Guardrail/Urgent or unusual calls go to your team with the caller's details attached.

What it does on every call

Four things happen on every call.

We set it up and we run it. You get one page each month that shows every call and where it went.

Answers

Picks up on the first ring, in your company name, day or night.

Asks

Finds out what is wrong, where, and how urgent. An emergency and an estimate get different questions.

Books

Puts the job on your calendar and texts the caller a confirmation. Your team gets the address and the problem.

Hands off

Sends anything urgent or unusual to you with the caller's name, number, address and what they asked for.

Your HVAC missed-call calculator

Put in your missed calls and your average job. See what four weeks of them add up to.

Missed calls per week8

1/ week30

Average job value$800

$100/ customer$25,000

Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.

Capture rate85%

Close rate on caught calls25%

The math: weekly missed calls × 4 weeks × average customer value × close rate × capture rate. It is revenue, before costs.

Your missed calls

32 missed calls over four weeks.

Calls caught

About 27 calls caught over four weeks at your capture rate. Your close rate turns them into jobs.

On the strategy call, we count your missed calls from your own records.

Your numbers → your rates → your result

Opportunity value

Before capture

$6,400

Four weeks, at your close rate

Recovered value

After capture

$5,440

At your capture and close rates

Capture rate85%

Schedule a strategy call

The HVAC calls it has to get right.

The call that costs the most

The AC quits on the hottest afternoon of the year. The homeowner calls every company on the first page. The one that picks up gets the job, while you are on a roof with a gauge set.

No heat at 2 AM: the caller needs to know if someone is coming tonight

First heat wave: every home in town calls in the same afternoon

The system replacement estimate you sent last week, sitting with no follow-up

Maintenance and install bookings that come in while every tech is on a roof

Web leads that sat for hours before anyone called back

Schedule a strategy call