Who should follow up on open HVAC estimates?

A system, because a person's memory is exactly where estimate follow-up dies. The estimate goes out, the week gets busy, and the customer quietly buys from whoever called them back.

The follow-up that wins is boring and relentless: a check-in on a schedule, in the company's voice, until the job books or the customer says no. Replacements especially, because a $7,500 to $14,000 decision takes a family days, and the company still in the conversation on day four usually wins it.

FlowChainLabs chases every open estimate on a set schedule and reports what came back. Owners are consistently surprised which month-old estimates say yes when someone finally asks again.