What does a missed call cost an HVAC company?

The blended HVAC ticket runs $1,400 to $1,800. System replacements run $7,500 to $14,000. Home service businesses miss up to 1 in 4 calls, so a company taking 120 calls a month is leaving roughly 30 unanswered, and even a modest booking rate on those is five figures a month walking to competitors.

The worst part is which calls get missed. Replacement calls cluster in the exact weeks the office is overwhelmed, so the most expensive calls of the year have the highest miss rate.

FlowChainLabs answers every call, dispatches emergencies, books maintenance, and chases open estimates. On the assessment your own call volume and ticket replace the averages, and you see the leak in your numbers before anything is built.