AI Front Desk for Auto Repair
Every shop call answered. Even with every tech in a bay.
The check engine light comes on and the caller wants to know if you can look at it today. The front desk answers in your name, takes the year, make, model, and symptom, and books the drop-off.
AI Front Desk · Auto Repair
LiveAnswered in your name. Booked on your calendar. Texted back if missed.
Call in
Aria handles it
Resolve
After
Guardrail/Urgent or unusual calls go to your team with the caller's details attached.
What it does on every call
Four things happen on every call.
We set it up and we run it. You get one page each month that shows every call and where it went.
Answers
Picks up on the first ring, in your company name, day or night.
Asks
Finds out what is wrong, where, and how urgent. An emergency and an estimate get different questions.
Books
Puts the job on your calendar and texts the caller a confirmation. Your team gets the address and the problem.
Hands off
Sends anything urgent or unusual to you with the caller's name, number, address and what they asked for.
Your Auto Repair missed-call calculator
Put in your missed calls and your average job. See what four weeks of them add up to.
Put in your rates. Set how many missed calls get caught and how many of those you close, from your own records.
The math: weekly missed calls × 4 weeks × average customer value × close rate × capture rate. It is revenue, before costs.
Your missed calls
32 missed calls over four weeks.
Calls caught
About 27 calls caught over four weeks at your capture rate. Your close rate turns them into jobs.
On the strategy call, we count your missed calls from your own records.
Your numbers → your rates → your result
The auto repair calls it has to get right.
The call that costs the most
Every tech is in a bay with both hands busy. The phone rings out to voicemail. The drop-off walks to the next shop.
The check engine light and a caller who wants to know if you can look today
Price questions on oil changes, brakes, and tires
Maintenance reminders that never go out
Customers calling for a status update while every tech is in a bay
Warranty and recall questions
Frequently asked questions
What auto repair owners ask first
Common pain points
Which of these is your phone problem?
Hear it take your auto repair calls before it goes live.
Forty-five minutes on the phone. You tell us how your calls come in today. We tell you what the front desk would do with each one.
